STEP 1 Locate your meter box, generally found towards the front of a property, near the street. The box is typically in a direct line with the main outside faucet. It is housed in a plastic box usually flush with the ground. Remove the lid by using a tool such as a large screwdriver. Insert the tool into one of the holes and pry the lid off.
STEP 2 Once you open the meter box lid, lift the protective cap on the meter. Please be careful not to pull the antenna wire. The meter reading will not display until light hits the sensor usually daylight is enough. Once the numbers display read everything in front of the decimal from left to right. If you are using water a rate will flash periodically showing the gallons per minute. If you are not using water the rate should be .00. If you are not using water but have a leak a rate will display showing how much water per minute is leaking. Also a small faucet will display and remain on at the right above the numbers this indicates a continuous leak. If the faucet is flashing it indicates an intermittent leak.
STEP 3 Keep in mind that you might be checking your meter on a date different from the one used for billing. This could result in a difference in the amount you find, compared with the amount on which your bill is based. However, if your reading is considerably higher than what is on your bill, check for a leak or try to determine the source of large water use. If your reading is significantly lower than the reading on your bill, please contact us and let us assist you in determining the problem.